Nicole Elms

Regional Onsite Manager

Nicole Elms

Nicole is responsible for the operations of the onsite division within the Welsh region, she has a key focus on driving service delivery and creating long term partnerships with onsite clients.

Nicole joined Smart Solutions in 2018 as an Account Manager, before progressing to other roles within Smart Solutions in our branch network and onsite division. Nicole has excelled in her career within Smart Solutions, moving through the ranks to now being a fundamental part in Smart’s onsite division. Her exceptional level of service delivery and the relationships she has built with new and existing clients is proven through increased client satisfaction, service improvement and the development of the company’s Onsite+ model. Her career has involved contract mobilisation, business improvement, business development and management, all within industries such as manufacturing, automotive, aerospace and FMCG.

People power fact:

Nicole believes the key to a successful onsite partnership is honesty, transparency and non-complacency. This has seen Nicole and her teams develop and prosper long-standing and successful partnerships with Smart Solutions’ clients.