Driving success in leading global courier service

Our client is a leading courier service provider operating on a global scale. In their ever changing market, they require flexibility and consistency from their recruitment supply chain to meet their demanding requirements.

What was the brief?
Smart have supplied this client with warehouse operatives for a number of years during peak recruitment periods, but hadn’t been able to showcase our full multi-sector support offering due to PSL restrictions within the transport business unit. With the client struggling with their driver recruitment with their existing preferred driving agency supplier, they approached Smart to explore how we could address their driver supply issues.

The ‘Smart’ solution
Smart’s industrial specialist recruiters referred our client to smartdriving, which is our specialist driver recruitment team, so that our team of expert driving consultants could tailor a solution to their recruitment needs. Smart operates as a certified FTA recognised driver agency, with our team of specialists being FTA qualified driving consultants who are up to date with industry best practice. Our consultants were therefore able to offer invaluable and in depth knowledge of the current market place to our client.

We also operated an enhanced relationship with our drivers through our Smart candidate care program, this coupled with a constant proactive approach to the recruitment of professional drivers meant that we were able to excel our client’s fulfilment rates, and increase their retention rates tremendously through peak recruitment periods.

Where are they now?
The exceptional service we provided our clients in the South Wales depot opened the door to supplying across two further sites in the Midlands and the South West. The smartdriving team have earned a reputation for fulfilling on our promises, not only with candidate availability, but also with an engaged and loyal team of drivers.